How do I find my secret question on GTBank?
If you have forgotten your secret answer, select 'remind me of my secret answer' and your secret question will be sent to your registered email address. To do this, select the Profile icon on the top-left corner of your Home screen and select 'Reset secret question'.
- Log in to Internet Banking.
- Select My information.
- Under Connection Information, choose Edit Secret Questions.
- Select your new questions and answers. Confirm and click Submit.
Secret questions usually ask for an obscure fact that hopefully only the account owner would know and supposedly would never forget. Many Web sites assume that the user providing the answer to the question is sufficient to identify the user.
Check Account Details
To check for the account balances on any of your accounts, your BVN or account number, all you need to do is simply dial; *737*6*1# on your mobile phone and follow the on-screen prompts.
- Log into your app.
- Click on the 3 lines on the top left hand corner.
- Behold your BVN and NIN number.
The single best practice is to pick an answer that has no relationship to the question, but which you will nonetheless be able to remember. A short phrase works very well, as does something that fits the safe, stable and memorable characteristics listed above.
Students can create / update their security questions from their OneLogin Portal. Click on your initials / avatar in the top right corner of your portal and select Profile. In your profile, select Security factors. Click Add Factor to create your security questions.
Do use a question and answer that generally only you will know. Do use a question that is enduring (e.g. mother's maiden name, the name of your first pet, etc.) Do not use a question and answer that may change over time (e.g. name of your best friend, your favorite song, etc.)
It should also be a question to which only you know the answer. This does not mean that it must actually answer the question, though. You could choose a question like “How old is Muffy?” and provide “Skittles” as the answer, but you do need to remember that Muffy is Skittles old.
Call our Interactive Contact Center (GTConnect) on 01448000, 070 0482 6663 28, 080 2900 2900, 080 3900 3900, 081 3985 6000 to speak with a Customer Service representative. Visit any GTBank branch to speak directly to any of our Customer Service Representatives.
How do I recover my GTBank account?
- A duly filled dormant account reactivation form.
- Recent utility bill issued within the last 3 months– original for sighting if address has changed.
- Valid means of identification (International passport, Driver's license, Permanent Voter's Card or National ID card)
Following the launch of the Whatsapp Business Solution, GTBank is leveraging the platform to bring financial services closer to customers, whilst offering them more channels to bank, make enquiries and have their service requests treated promptly.
The GTBank Video Banking Service lets you video-chat with a customer service representative in real time and gives you the same GTBank in-branch experience of seamless banking, no matter where you are in the world.
Log in to the internet banking platform of your bank, select the BVN/NIN option, click on new request, enter your code, select the bank where your BVN/NIN was issued, answer the secret questions, and follow the instructions.
Link your NIN swiftly by dialling *737*20*BVN# from your registered mobile number. Alternatively, access GTBank's self-service portal on their official website, [www.gtbank.com), to link both your BVN and NIN seamlessly. If you prefer a hands-on approach, visit the nearest GTBank branch for assistance.
Not to worry, NIMC's USSD service enables you to retrieve your NIN conveniently using your mobile phone. To use this service, simply go through the following steps: dial *346# from the options displayed, select “NIN Retrieval”, by typing in '1', if you are using the same phone number you enrolled with for your NIN.
To find an accurate, peer-reviewed answer to your question, the best place to look is academic websites. Search the website for articles, lectures, and videos relevant to your question to gather research towards the answer. Some popular academic websites include Academia, JSTOR, and Bartleby.
Question code is an easy way of referencing questions specially when it is a long survey with lot of questions and helps with survey management.
The answer to a good security question should be obvious. In addition, it should be easy to remember, but at the same time remain secret to others. The answer should be immediately remembered as soon as the user receives the security question.
Please contact FirstContact on 01-4485500, or send a mail to firstcontact@firstbanknigeria.com, so that your security questions can be reset.
How do I reset my privacy password through security question?
- Reset by security question: Enter the answer to the security question to reset the password.
- Via secure email: Enter the full address of the bound email > enter the verification code received by the email to reset the password.
A good security question should have a fixed answer, meaning that it won't change over time. A good example of a security question with a stable answer: “What is your oldest cousin's first name?” This example works because the answer never changes.
Security questions are stored privately and securely on a user object in the directory and can only be answered by users during registration. There's no way for an administrator to read or modify a user's questions or answers.
Google has completely removed support for security questions and one only had the ability to remove already existing ones. There is no way to add your security question back in.
A bank will typically just ask questions to confirm you are who you say you are. Name, address, birth-date, social security number (if you're in the US.)
