What is Plaid: How it works and is it safe to use? (2024)

If you use financial services like Venmo, Betterment, You Need a Budget, or Robinhood, you’re one in four American adults already using one of the most innovative financial technologies today: Plaid. Plaid is used to connect your bank accounts to various software and applications and is quickly becoming a household name.

With any software that accesses sensitive financial data, customers want to know exactly how their information is being used and they want a firm guarantee that their money is secure. Here’s everything you need to know about Plaid and how it keeps your bank information secure.

What is Plaid?

Plaid is a fintech company that acts as an intermediary link between your bank account and financial apps. When you link your bank accounts to an application that uses Plaid, Plaid takes the account logins you provide, encrypts the financial data requested (such as an account balance), and then supplies it to the application with a secure connection. Plaid obscures your login data to protect you, only sharing the information that you choose.

Plaid provides a way for you to seamlessly link your bank accounts for over 3,000 different financial services while maintaining total security and control using a secure API.

What is an API?

API = Application Programming Interface

An API is a feature of your website or application server which works between other sites and applications. Essentially, APIs talk to other applications to link up data, without having to leave your site, (think Google calendar links or jumping to your bank’s website).

Plaid’s API allows countless applications to link bank accounts seamlessly. Developers simply request Plaid’s API keys and then create a free account to utilize these keys to link financial information safely and quickly—as consumers, developers, or curious experimenters.

Why does Plaid ask to connect to my bank account?

Plaid connects to your bank account so that it can create a secure connection between your financial institution and the applications that need financial information. Plaid uses that connection to your bank account to pull out whatever data your financial applications need while still protecting your sensitive information. Plaid may pull out data like your account balance, or account numbers needed for deposit or withdrawal, but it does so using encrypted, protected tokens to shield your actual account information.

Is Plaid safe?

Many consumers are concerned about allowing access to their bank accounts, and with good reason. You want to keep your finances secure, so you might hesitate when an application asks for your bank account information. But when Plaid asks—you can connect with confidence.

One fintech founder compared using Plaid to any other online financial choice, such as online shopping with Amazon. “Each time you hit the order button and implicitly believe that what you ordered will actually be delivered, you are showing trust.” There is always some risk online, but users should be able to move forward with trust.

How does Plaid maintain your privacy?

You can control every single detail of your personal information through the Plaid platform. You decide what Plaid can supply to applications, including:

  • Account and routing numbers
  • Balances
  • Transactions
  • Investment holdings
  • Credit card balance and interest rates
  • Student loans
  • Account profile information

Plaid’s privacy policy states that they will never sell or rent your personal information, and they only share data with the companies you’ve allowed permission.

How secure is Plaid?

Even when a company promises to keep your financial data private, there is still the concern about security. Is your data safe from cyber attack or breach? Plaid takes care to ensure that your information stays secure from malicious attempts to access and steal assets and access.

Plaid relies on the following to maintain tight security:

  • Data encryption protects information coming from all sides of a transaction—banks, applications, and customers. Advanced Encryption Standard (AES) is used for any stored data, and Transport Layer Security (TLS) protects any data that is in transit between applications.
  • Plaid uses cloud infrastructure that was built with security in mind, utilizing security technologies that have developed over decades to provide the most flexible and responsive protection.
  • Multi-factor authentication (MFA) is used to protect your identity and keep logins safe and to prevent unauthorized logins to your account.
  • 24/7 monitoring allows you instant support for any potential issues.
  • Independent security testing is used by all trustworthy tech companies, and Plaid is no exception. Plaid uses outside testing and a bug bounty program to keep their platform ironclad.

In short, using Plaid gives you greater control over your finances without compromising safety.

What companies and banks use Plaid?

Who uses Plaid?

  • More than 3,000 apps
  • More than 10,000 financial institutions
  • 25% of US adults

(source)

Popular Plaid apps for individuals & businesses

Plaid powers over 3,000 finance applications, including a handful you might already use:

  • Acorns
  • Betterment
  • You Need a Budget
  • Robinhood
  • Upstart
  • Dave
  • Pillar
  • Venmo
  • Coinbase
  • Carvana
  • EllieMae

It’s likely that any application you’re using that connects to your bank or credit accounts is using Plaid—or will be soon. Plaid is safe, reliable, and designed for customers and businesses who want to make secure financial access totally seamless.

What is Plaid: How it works and is it safe to use? (2024)

FAQs

What is Plaid: How it works and is it safe to use? ›

Plaid is used by millions of people to safely connect their financial accounts to the apps and services they love and trust. Plaid never shares your data without your permission, and we don't sell or rent your financial information to outside companies.

Is there a risk to using Plaid? ›

If you haven't used Plaid before, you might be concerned about whether the company is legit. So is Plaid safe? Based on the service's acceptance rate, you can feel relatively confident. More than 12,000 financial institutions and more than 8,000 apps and services count on the Plaid to securely share information.

Can I trust Plaid with my bank login? ›

According to its website, Plaid is certified in internationally recognized security standards, like ISO 27001, ISO 27701, and is SSAE18 SOC2 compliant. Once you have used Plaid to authenticate your bank information, the connection is in place and can be used to transfer the financial information that you authorize.

Can Plaid see my bank account balance? ›

Plaid may pull out data like your account balance, or account numbers needed for deposit or withdrawal, but it does so using encrypted, protected tokens to shield your actual account information.

Does Plaid charge a fee? ›

Plaid does not charge consumers for using our services.

How do I remove Plaid from my bank account? ›

How do I disconnect my financial accounts from an app?
  1. Log in to your Plaid Portal account.
  2. From the Overview tab click the name of the app or service.
  3. Scroll down to Manage connections.
  4. Select Disconnect app.
  5. Review the information about what happens when you disconnect a financial institution from an app.

How does Plaid make money? ›

How Plaid makes money. When you connect your financial data to an app or service, they pay Plaid. For example, when you add a bank account to Square Cash, they pay us a fee.

What banks work with Plaid? ›

Widely used banks that use our instant bank linking system (Plaid) Chase, Bank of America, Wells Fargo, Citi, US Bank, USAA, Fidelity, PNC, Capital One, TD Bank, SunTrust, Navy Federal, BB&T, etc.

What does Plaid do with my data? ›

At Plaid, we enable you to share your data with the apps and services you want, protect against fraud and abuse, and enhance your overall digital finance experience. For example, when you use Plaid to connect your financial accounts to power an app it is simple and secure.

Should I use Plaid or manual for Venmo? ›

In most cases, when you use Venmo to make payments to others you'll be asked to link a bank or other financial account to Venmo to fund the transfers. Using Plaid makes this an easy process — you'll just need to enter your bank's online banking information for instant verification, and you're good to go.

Why does Plaid need my bank statement? ›

We collect the data to power the services you've chosen and, when requested, securely share it with the app you're using and establish a secure connection that you control.

What are the legal issues with Plaid? ›

The lawsuit alleges that Plaid violates consumer privacy and computer data protection laws by collecting consumers' sensitive bank login information through software embedded in a host of fintech apps such as Venmo, Coinbase, Square's Cash App, and Stripe.

Can Plaid withdraw money? ›

You can use the Plaid Dashboard to manually trigger a deposit or withdrawal. Withdrawals will push the funds to your business checking account in the next same-day ACH window.

Is Plaid OK to use? ›

Yes, in general using Plaid for banking is safe. Plaid follows strict security protocols to ensure sensitive data stays out of the hands of fraudsters. On top of that, for consumers, Plaid allows you to view and control exactly what data they've shared.

Does Plaid store my bank password? ›

In these cases, Plaid does not access or store your account credentials. Instead, your financial institution provides Plaid with a type of security identifier, which permits Plaid to securely reconnect to your financial institution at regularly scheduled intervals to keep your apps and services up-to-date.

Can you opt out of Plaid? ›

You can delete financial accounts you've connected using Plaid through Plaid Portal at any time. This will delete this data from Plaid's systems and prevent any connected apps from accessing any additional data via Plaid for these accounts going forward.

Is Plaid safe at Bank of America? ›

Plaid helps users safely connect their Bank of America accounts to your app or service in a matter of seconds, thanks in part to an information security program that's designed to meet or exceed industry standards.

Is Plaid safe to use on Cash App? ›

Secure Data Transfer: Plaid encrypts your sensitive information using industry-standard security measures and then securely transfers the necessary data to Cash App. This allows Cash App to verify your account and initiate transactions on your behalf.

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