OPEN ACCOUNT
OPEN ACCOUNT
Opening an account with Zenith Bank just got easier.
Simply dial the USSD*966*0#and follow the onscreen prompts. An account number will be created automatically and sent to you via SMS. Account opening forms are NOT required for the signup process. Once you sign up, look out for your ten-digit account number (NUBAN).
CHECK BALANCE
CHECK BALANCE
Check your account balance anywhere, anytime.
To check for balances on any of your accounts, all you need to do is simply dial; *966*00# on your mobile phone and follow the on-screen prompts.
BUY AIRTIME
BUY AIRTIME
Load airtime and data for self and others.
Simply dial *966*Amount*Mobile Number# on your phone (e.g. *966*1000*0803456789#) to buy airtime.
TRANSFER MONEY
TRANSFER MONEY
Transfer funds conveniently.
Dial *966*Amount*Account Number# (e.g. *966*1000*1234567890#) from the phone number you registered with Zenith Bank, then follow the on-screen prompts.
PAY BILLS
PAY BILLS
Pay DStv, PHCN and other Zenith Billers conveniently.
To pay your DStv and PHCN bills, simply dial; *966*7*Amount*Customer ID# on your mobile phone and follow the on-screen prompts.
To pay other Zenith Billers, simply dial; *966*6*Biller code*Amount# on your mobile phone and follow the on-screen prompts.
UPDATE BVN
UPDATE BVN
BVN uniquely identifies every customer.
Simply dial *966*BVN# to update your Bank Verification Number (BVN) using the number associated with your Zenith Bank account.
RESET
RESET
Mobile banking/USSD Password and PIN reset.
To do a reset, all you need to do is simply dial; *966*60# on your mobile phone and follow the on-screen prompts.
DEACTIVATE
DEACTIVATE
Deactivate Mobile Banking Profile.
To deactivate your mobile banking profile, simply dial; *966*20*0# on your mobile phone and follow the on-screen prompts.
PROTECT CODE (DEACTIVATE ACCOUNT)
PROTECT CODE
Deactivate Your Account.
Tostop all debit transactions from your account, simply dial; *966*911#from any mobile phone. Enter your account number then enter your AlertZ mobile number. Press "1" to continueand instantly block your account. To unblock your account, simply visit any Zenith Bank branch.
OTHER SELF SERVICE
SELF SERVICE
SELF SERVICE | ACTION |
● Retrieve card PIN | Dial *966*60# and select option 4. |
● Block Card | Dial *966*60# and select option 6. |
● Manage cardless withdrawal | To create and cancel a cardless withdrawal code, simply dial *966*60# and select the option 7. |
● Select preferred USSD account to debit | Simply dial *966*60# and select option 8 to choose your preferred USSD account to be debited for your USSD transactions. |
● Perform transaction above N100k via USSD | To perform transactions above N100,000. First dial *966*60# and then select optionto sign indemnity. |
● Activate Agent Banking activities i.e cash in and cash out | Simply dial *966*66# and follow the on screen prompt. |
● Perform USSD on POS | To perform USSD on POS Transaction simply dial *966*000# and enter your POS Reference code. |
FAQ
Frequently asked questions on *966# USSD for EazyBanking
WHAT IS *966# EAZYBANKING?
*966# EazyBanking is a convenient, fast, secure, and affordable way to access your bank account 24 hours a day, 7 days a week through your mobile phone without internet data.
WHO CAN USE THE *966# EAZYBANKING SERVICE?
This Mobile Banking service is available to all individual account holders with any phone that runs on the GSM platform.
WHAT ELSE DO I REQUIRE TO ENJOY THIS SERVICE?
Apart from a GSM phone, you will need airtime. There is no need for an internet connection.
HOW MUCH DOES IT COST TO GET *966# EAZYBANKING?
The application is absolutely free. However, network charges apply.
ELIGIBLE ACCOUNTS ON *966# EAZYBANKING
All 15 retails account are eligible except domiciliary,
WHAT IS ALERTZ?
AlertZ is the transaction notification that Zenith Bank sends to a customer’s mobile number registered with the bank.
HOW DO I REGISTER FOR *966# EAZYBANKING?
- Simply dial *966*00# with your AlertZ number
- You will be prompted to enter the last 4 digits of your Debit (ATM) card number.
- The next page will display your Account Name and you will be prompted to create a 4 digit PIN
- Confirm the 4 digit PIN
- If successful, you will get a message “ Retrieving your balance “
- You will receive an SMS with the balances on all your accounts
WHAT IS PIN?
PIN stands for Personal Identification Number. It is created at the point of registration and is used for authenticating transactions.
WHICH CARDS CAN I USE TO REGISTER?
Debit cards (MasterCard or Visa)
HOW SECURE IS*966# EAZYBANKING?
The Zenith *966# EazyBanking is secure as it requires registration and PIN authentication on all your banking transactions.
DO I NEED TO VISIT A ZENITH BANK BRANCH TO REGISTER FOR *966# EAZYBANKING?
No, registration is done with your GSM phone as long as you have a Zenith Bank debit card.
ARE THERE ANY LIMITS ON *966# EAZYBANKING TRANSACTIONS?
- Cumulative transfer limit is N100,000 (One hundred thousand Naira) daily
- Cumulative transaction limit on Airtime top-up is N3,000.00 (Three thousand Naira) daily.
DOES*966# EAZYBANKING WORK ON VISAFONE NETWORKS?
No, it only works on GSM networks (Airtel, Glo, 9mobile and MTN).
User Guide
Step by Step Guide on *966# EazyBanking
NON-SMART PHONE
Balance Enquiry:
- Dial *966*00#
- The short code must be sent using your AlertZ number which must be a GSM phone.
- For first time service, you will be prompted to register by entering the last 4 digits of your Debit Card (MasterCard or Visa)
- Create 4 digit PIN
- Confirm PIN
- You will see a message “Retrieving balance. You will receive an SMSshortly”
- Customer then gets an SMS with balances on his account (Savings and Current)
Transfers:
- Dial *966*amount*account number#
- Select beneficiary bank by entering the corresponding number
- After selection, a confirmation page will be displayed showing beneficiary name, bank and the amount. You will be prompted to enter your 4 digit PIN
- If successful, the following message will be displayed “You have successfully transferred “amount” to “beneficiary account no”. Your new balance is “amount.”
Buy Airtime for any mobile
- Dial *966*amount*mobile number#
- Select network to which the number belongs by entering the corresponding number
- After selection, a confirmation page will be displayed showing themobile number and the amount. Enter your 4 digit PIN to confirm
- If successful, the following message will be displayed: You have successfully purchased airtime of “amount” for “mobile number”
Bills Payment:
- Dial *966*7*amount*smartcard number#
- Select a particular biller by entering the corresponding number
- After selection, a confirmation page will be displayed showing biller name, reference number and the amount. Enter your 4 digit PIN
- If successful, the following message will be displayed: You have successfully paid “biller” with “amount” Your new balance is “amount”
Account Opening:
- Dial *966*0#
- You will be asked for your First and Last name
- Create 4 digit PIN
- Confirm PIN
- If successful, you will get a message thanking you for choosing Zenith bank.
- An SMS will be sent immediately with your new account number
SMART PHONE - IOS (IPHONE)
Balance Enquiry
- Dial *966*00#
- The short code must be sent using your AlertZ number
- For first time service, you will be prompted to register by entering the last 4 digits of your Debit Card (MasterCard or Visa)
- Create 4 digit PIN
- Confirm PIN
- You will see a message “Retrieving balance. You will receive an SMS shortly.’ Then you click on DISMISS.
- Customer then gets an SMS with balances on his accounts (Savings and Current)
Transfers
- Dial *966*amount*account number#
- Select beneficiary bank by entering acorresponding number
- After selection, a confirmation page will be displayed showing beneficiary name, bank and the amount. Enter your 4 digit PIN
- If successful, the following message will be displayed “You have successfully transferred “amount” to “beneficiary account no”. Your new balance is “amount”
Buy Airtime for any mobile
- Dial *966*amount*mobile number#
- Select network to which the number belongs by entering the corresponding number
- After selection, a confirmation page will be displayed showing
mobile number and the amount. Enter your 4 digit PIN to confirm - If successful, the following message will be displayed: You have successfully purchased airtime of “amount” for “mobile number”
Bills Payment
- Dial *966*7*amount*smartcard number#
- You will be asked to enter a number to select a particular biller
- After selection, a confirmation page will be displayed showing biller name, reference number and the amount. You will be asked to enter your 4 digit USSD PIN
- If successful, a page will be displayed, You have successfully paid “biller” with “amount” Your new balance is “amount”
Account Opening:
- Dial *966*0#
- You will be asked for your First and Last name
- Create 4 digit PIN
- Confirm PIN
- If successful, you will get a message, thanking you for choosing Zenith Bank
- An SMS will be sent immediately with your new account numbers
ANDROID
Balance Enquiry:
- Dial *966*0#
- The short code must be sent using your
Alertz number - For first time service, you will be prompted to register by entering the last 4 digits of your Debit Card (MasterCard or Visa)
- Create 4 digit PIN
- Confirm PIN
- You will see a message, Welcome to eaZymoney service. Click on OK then you get a message “Retrieving balance. You will receive an SMS shortly”
- Customer then gets an SMS with the balances on his accounts (Current and Savings
Transfers
- Dial *966*amount*account number#
- Select beneficiary bank by entering the corresponding number
- After selection, a confirmation page will be displayed showing beneficiary name, bank and the amount. You will be asked to enter your 4 digit USSD PIN
- If successful, a page will be displayed “You have successfully transferred “amount” to “beneficiary account no”. Your new balance is “amount”
Buy Airtime
- Dial *966*amount*mobile number#
- Select the network the number belongs to
- After selection, a confirmation page will be displayed: You have successfully purchased airtime of “amount” for “mobile number”
Bills Payment
- Dial *966*7*amount*smartcard number#
- You will be asked to enter a number to select a particular biller
- After selection, a confirmation page will be displayed showing biller name, reference number and the amount. Enter your 4digit PIN to confirm.
- If successful, the following message will be displayed: Your new balance is “amount”
Account Opening
- Dial *966*0#
- You will be asked for your First and Last name
- Create 4 digit PIN
- Confirm PIN
- If successful, you will
be get a message, thanking you for choosing Zenith Bank - An SMS will be sent immediately with your new account number
BLACKBERRY / WINDOW PHONES
Balance Enquiry
- Dial *966*00#
- The short code must be sent using your
Alertz number - For first time service, you will be prompted to register by entering the last 4digits of your Debit Card (MasterCard or Visa)
- Create 4 digit PIN
- Confirm PIN
- You will see a message “Retrieving balance. You will receive an SMS shortly”
- Customer then gets an SMS with balances on his account
Transfers
- Dial *966*amount*account number#
- Select beneficiary bank by entering the corresponding number
- After selection, a confirmation page will be displayed showing beneficiary name, bank and the amount. Enter your 4 digit PIN
- If successful, the following message will be displayed “you have successfully transferred “amount” to “beneficiary account no”. Your new balance is “amount”
Buy Airtime for any mobile number:
- Dial *966*amount*mobile number#
- Select network the number belongs to
- After selection, a confirmation page will be displayed showing
mobile number and the amount. You will be asked to enter your 4digit USSD PIN o confirm - If successful, the following message will be displayed: “You have successfully purchased airtime of “amount” for “mobile number”
Bills Payment
- Dial *966*7*amount*smartcard number#
- You will be asked to enter a number to select a particular biller
- After selection, a confirmation page will be displayed showing biller name, reference number and the amount, you will be asked to enter your 4digit USSD PIN
- If successful, a page will be displayed: You have successfully paid “
biller ” with “amount” Your new balance is “amount”
Account Opening
- Dial *966*0#
- You will be asked for your First and Last name
- Create 4 digit PIN
- Confirm PIN
- If successful, you will get a message, thanking you for choosing Zenith bank.
