Established
in 1972,
RoomService Amenities is a leading provider of
personal care amenities
& guest room supplies to luxury independents,
boutique hotels,
golf & spa resorts,
casino properties
and cruise lines.
Shop Green Natüra Retail
Baronessa Cali Tarocco
Ceramic
Green from Natüra
Cali Zenzero di Tarocco Floating Dispensing System
OUR SERVICES
PERSONAL CARE AMENITIES
Discover our exclusive array of renowned guestroom amenities & dispensing systems including branded and private-label cosmetics, bar soaps & guest necessities.
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PERSONAL CARE AMENITIES
Discover our exclusive array of renowned guestroom amenities including branded
and private-label cosmetics, bar soaps & guest necessities.
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PIONEERING INNOVATIONS
Since launching Natüra Green biodegradable amenities in 1998 and continuing through today, RSA has gained a well-earned reputation as a pioneer in the development of innovative eco-friendly products designed for the hospitality industry.
PIONEERING INNOVATIONS
Since launching Natüra Green biodegradable amenities in 1998 and continuing through today, RSA has gained a well-earned reputation as a pioneer in the development of innovative eco-friendly products designed for the hospitality industry.
CREATIVE SPECIALISTS
Our design capabilities include private-label amenities and dispenser programs,
brand creation, custom bottles & caps, fragrance development, packaging design,
gift sets, retail kits,
guest conveniences and much more.
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CREATIVE SPECIALISTS
Our design capabilities include private-label amenities and dispenser programs,
brand creation, custom bottles & caps, fragrance development, packaging design,
gift sets, retail kits,
guest conveniences and much more.
Our History
Our History
For over 50 years, RSA has catered to the needs of luxury, independent and boutique properties. Our core values stem from our roots as a family owned business at the New Jersey shore, where we earned an unparalleled reputation for quality products coupled with genuine, personalized customer service.
Download our Signature Brands Brochure
CORE VALUES
- 01
Expertise & Accessibility
We take a proactive approach to accomplishing your goals, developing creative ways to meet your needs while acting quickly and efficiently to address your concerns. Management continues to have hands-on involvement in every aspect of the business.
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Superior Value
We pledge to provide superior value through a combination of quality products and impeccable service. You can expect knowledgeable staff, diligent follow up and creative professionals mindful of your unique needs and budget.
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Customer Service....... It's Personal!
We embrace a partnership mentality, and our clients value the fact that when they call with questions they get real answers…directly from the people who make it happen!
WHAT OUR CLIENTS SAY
5.0
Thunder Valley Casino Resorts values our partnership with RSA, their follow-up and servicing of our account is excellent. Our guests really enjoy our product offerings and often want to buy them for home use. We recently changed to Amenity Dispenser Units in our guest room showers and they have been very well received by our guests, they acknowledge that we are doing our part to create a greener environment.
Joel Moore, VP of Hotel Operations, Thunder Valley Casino Resorts
5.0
I have worked with Room Service Amenities for over 10 years. Their customer care and reliable service has made working with them feel more like a partnership. As a hotelier, hearing the compliments from our guests’ regarding an experience rarely found in the amenities at other hotels, helps to set us apart in this competitive world. My account executive, Barbara, is top notch with unmatched guest service.
Carrie Paye, Director of Hotel Operations, Apache Casino Hotel
5.0
Over the last two years I have worked with RSA to receive our guest amenities. Whenever we have placed an order, Rona, our account executive, has been prompt and professional in her responses. Rona has consistently provided answers to our companies concerns and provided us solutions during this tumultuous period in the complicated Covid era.
Stuart Ganzon, Operations Manager, Newport Hotel Group
5.0
Classic customer service…. the way it used to be…. the way it should be. I have been dealing with RSA going on four years. My experience with them has been exceptional. Finding great products and pricing is the easier part, a little investigation and the market will lead you to it, but, when you add outstanding, proactive customer service, you know you have landed a great supplier.
Steven Creighton, Director of Purchasing, Lodge of Four Seasons
5.0
My account executive, Rona, and the rest of the RSA team are extremely professional and easy to work with. I never have to worry about my order fulfilling correctly or on time, and they help me to manage our inventory seamlessly. RSA is able to deliver a wide range of product offerings and the quality is always as expected, if not better.
Alexandria Carl, Senior Buyer Retail, Hershey Entertainment and Resorts Company
5.0
We have been working closely with Room Service Amenities for our custom in room bath products for many years and could not be more pleased with their products and service. It is no surprise they have been in business for 50 years, they are an excellent company to work with.
Kevin Gross, Regional Director of Operations, Hotel Zero Degrees and The Goodwin
5.0
I’ve enjoyed the relationship with RSA as much as my guests enjoy the products. The genuine care and responsiveness is the reason I look to RSA first when looking for ways to wow my guests.
Matthew C. Ulm, Hotel & Player Services Manager, Treasure Bay
5.0
We switched over all our hotel amenities a few years ago to RSA, and have been so happy with our decision. Our account representative is absolutely amazing, and goes above and beyond to stay in contact with us regarding each order we place. A phone call or email never goes unanswered, and I can’t express how much we appreciate that kind of customer service. Not only is the communication fantastic, but the products we order are of great quality. Our guests love the amenities we have in our hotel rooms.
Jennifer Divine, Buyer, Downstream Casino Resort
5.0
The Epure system works great, its easy for guests do dispense, easy for staff to view how much product is remaining, easy to change and very low mess.The convenience for both guests and staff is amazing. No more fussing with getting the displays of small bottles just right and for guests just push the dispenser and they can have as little or as much as they need. No more calling for additional small bottles which saves time for both guests and staff. There is very little waste with the Epure system compared to the single use bottles. With them once it is opened it has to get thrown away and with this systems tamper resistant bottles it can be used until almost empty before replacing.
Jeffrey P. Clauss, Corporate Housekeeping Manager, Zehnders of Frankenmuth
Contact Us
Please do not hesitate to contact us, all inquiries will be answered within 24 hours.
Info
Please do not hesitate to contact us, all inquiries will be answered within 24 hours.
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sales@rsaroomservice.com
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732-591-0500
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732-591-1674
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